This notice details how GoldRun Casino manages personal data for players in France https://goldrun-fr.fr/legal-and-affiliates/. It includes the GoldRun Casino website, player accounts, payments, customer support, responsible gaming tools, and the affiliate programme. The notice follows the EU General Data Protection Regulation and the French Data Protection Act. GoldRun Casino is the data controller for all processing described here. Players ought to read this notice alongside the general terms and conditions and any terms tied to specific promotions. The aim is to clarify what data we collect, why we process it, how long we keep it, and what rights you have.
4.
GoldRun Casino utilizes personal data for providing its gaming services securely and in compliance. The main purposes cover registering accounts, processing payments, providing customer support, preventing fraud, meeting regulatory reporting duties, and sending information about promotions where permitted. The data also assists assessing platform performance and enhance game selection. Each purpose is linked with a legal basis and with defined retention periods. GoldRun Casino does not sell personal data to third parties. When data is shared with service providers, the sharing is restricted to what is needed to perform a specific task under a written contract.
6.
GoldRun Casino employs cookies, pixels, and similar technologies to enable core functionality, track performance, and support affiliate attribution. Some cookies are required for the website to operate, such as those that preserve your session during a session or maintain security settings. Other cookies demand consent under French law. The cookie consent tool offers detailed information about each category and lets you change preferences at any time. Non-essential cookies are not set until consent is given, unless a limited exemption holds for certain analytics features.
1. Data Administrator and Scope
GoldRun Casino decides how and why player data is handled, rendering it the data controller for its platform and related services. In France, the supervisory authority is the Commission Nationale de l’Informatique et des Libertés (CNIL). This notice is relevant to registered players, website visitors, and anyone who participates in the affiliate programme. It does not cover third-party websites you visit through links, including payment providers or affiliate partner pages. Those third parties keep their own privacy policies. The scope covers data collected online, by email, through customer support, and via mobile or desktop use of GoldRun Casino services.
Druhá kategorie
GoldRun Casino shromažďuje několik kategorií osobních údajů, aby zajišťovalo své služby, plnilo zákonné povinnosti a zabránilo podvodům. Část údaje nám poskytujete osobně během registrace a ověřování. Ostatní údaje jsou vytvářeny automaticky, když využíváte webové stránky nebo oslovíte podporu. Přesné kategorie závisejí na tom, zda brouzdáte stránky, otevřete účet, zašlete platbu nebo se zapojíte do affiliate programu. GoldRun Casino redukuje sběr na údaje, které jsou nutné pro konkrétní účel. Hlavní kategorie jsou popsány níže.
2.1
Identifikační údaje zahrnují celé jméno, datum narození, státní příslušnost a údaje z identifikačního dokladu, pokud je vyžadováno ověření. Kontaktní údaje obsahují e-mailovou adresu, poštovní adresu a telefonní číslo. Finanční údaje obsahují podrobnosti o platební metodě, záznamy o vkladech a výběrech, identifikátory transakcí a v relevantních případech částečné informace o kartě. GoldRun Casino používá tyto informace k zřizování a správě účtů, kontrolování věku a polohy, zpracování plateb a dodržování požadavků na KYC. Pro hráče ve Francii mohou být adresa a identifikační údaje prověřovány proti schváleným databázím, aby se zajistilo, že hráč je starší 18 let a nenachází se v omezeném území. Toto zpracování zajišťuje hráčskou smlouvu a zákonné povinnosti podle francouzských hazardních předpisů.
2.2
Technical data is collected when you access GoldRun Casino services. It contains IP address, browser type, device identifiers, operating system, screen resolution, language settings, and approximate location obtained from the IP address. Usage data encompasses pages visited, games played, session duration, clicks, and interactions with promotions. GoldRun Casino employs this information to preserve service security, enhance website performance, and customize the player experience where consent has been given. Some technical data also helps identify unauthorised access or account takeovers. The subcategory below details data collected by automated means in more detail.
2.2.1 Device and Connection Data
Hardware and network information includes hardware model, browser version, operating system version, mobile network information, and unique identifiers such as advertising IDs or cookie values. GoldRun Casino analyzes this data to make sure the platform operates smoothly across different devices and to diagnose technical problems. Connection data also helps security teams identify suspicious login patterns, like logins from new devices or unusual locations. When you contact support about a technical issue, device data may be used to replicate the problem and find a fix. This processing supports GoldRun Casino’s legitimate interests in maintaining the service stable and avoiding fraud.
3. Legal Bases for Handling
GoldRun Casino depends on specific legal bases pursuant to the GDPR for each processing activity. The key justifications include contract performance, statutory duty, legitimate interests, and consent. Opening an account and payment processing are based on the need to perform the goal.com customer terms. Verifying identity and retention of financial records are based on legal obligations under French gambling and AML legislation. Preventing fraud and system protection are based on justified interests, considered alongside player rights. Advertising materials and non-required cookies depend on approval. You can withdraw your permission at any time without changing the lawfulness of prior processing. The appropriate justification for each operation is detailed in this policy or available on request.
- Contract performance: creating an account, deposits, cashouts, and gaming activity.
- Legal obligation: verifying identity, gaming responsibility logs, and reporting taxes.
- Lawful interests: fraud prevention, network security, and service improvement.
- Approval: marketing messages and voluntary analytics or monitoring.
8. Recipients of Data and International Transfers
GoldRun Casino shares personal data with a limited set of parties. These encompass payment service providers, identity verification providers, hosting and security vendors, customer support platforms, and regulatory authorities. Each processor is bound by a data processing agreement that controls use of the data to the contracted service. Regulators could request data for compliance audits or investigations. GoldRun Casino never disclose personal data to public authorities without a lawful basis. Affiliates receive only the limited attribution data outlined in Section 5. Some processors could operate outside the European Economic Area. When that is the case, GoldRun Casino uses adequacy decisions, standard contractual clauses, or binding corporate rules to maintain appropriate safeguards.
9. Player Entitlements Pursuant to the GDPR
Players located in France are entitled concerning their personal data as per the GDPR along with the French Data Protection Act. GoldRun Casino offers a privacy request process for exercising these rights. The main rights are detailed below. Identity verification might be necessary before a request is handled. GoldRun Casino handles valid requests within one month, extendable by two further months for complex requests. In case a request is rejected, you will receive a clear explanation and information about how to complain to the CNIL.
- Right of access: get confirmation along with a copy of personal data processed.
- Rectification right: amend inaccurate or incomplete data.
- Erasure right: demand removal when no legal basis mandates retention.
- Right to restriction: restrict processing under certain conditions.
- Right to data portability: obtain certain data as a structured, machine-readable file.
- Right to oppose: object to processing based on legitimate interests.
- Right to revoke consent: withdraw consent at any time regarding marketing or optional cookies.
5. Affiliate Programme and Data Sharing
GoldRun Casino operates an affiliate programme by which third-party websites advertise the casino for commission. When you arrive through an affiliate link, certain data is employed to attribute the visit and any later registration or deposit to the correct affiliate. The affiliate programme is controlled by separate terms, but this privacy notice explains the personal data implications for players in France. Affiliate tracking uses cookies, click identifiers, and transaction data. GoldRun Casino provides only limited attribution data with affiliate partners and does not give affiliates with full payment details or identity documents.
5.1 Affiliate Tracking and Attribution
Affiliate tracking commences when you select a link on an affiliate website. A click identifier or affiliate cookie can be placed on your device. If you later register and make a qualifying deposit, GoldRun Casino utilizes the identifier to credit the referring affiliate. The tracked data includes the affiliate ID, campaign ID, click time, device category, and conversion status. This processing is essential for the performance of the affiliate agreement and for accurate commission calculation. You can manage affiliate cookies through the cookie consent tool or browser settings. Clearing cookies might prevent an affiliate from receiving credit for a later visit.
7. Keeping and Security
GoldRun Casino retains personal data only as long as necessary to meet the purposes outlined in this notice and to meet legal obligations. Account data is retained while the account is active and for a specified period after closure. Financial transaction records are stored under anti-money laundering and tax rules, which may require keeping records for 5 to 10 years depending on the transaction type. Technical logs utilized for security are typically kept for a briefer period, unless an investigation necessitates longer preservation. After the retention period concludes, data is deleted or anonymised. GoldRun Casino uses encryption, role-based access controls, multi-factor authentication, and regular security testing to safeguard personal data.
10. Changes to This Privacy Notice and Contact Information
GoldRun Casino may update this privacy notice as its services, legal obligations, or data processing change. Material revisions will be notified through the platform or by email as needed. Users are advised to read the notice regularly, especially before making significant account updates or sending new personal data. Continued use of the service after a notice revision does not reduce the legal rights provided under the GDPR. If a change demands new permission, GoldRun Casino will ask for that consent on its own. You can reach the data protection department through the support centre or the legal part of the site. You also have the option to lodge a report with the CNIL.